Privacy Policy

This Privacy Policy sets out how we at MetaBoard®, a subsidiary of Metarion Knowledge Solutions Private Limited [Metarion®], collect, use, share, and safeguard your [hereinafter referred to as "Data Principal"] information through www.metaboard.com.

We respect your privacy and are committed to protecting your personal data in line with the Digital Personal Data Protection Act, 2023, and other applicable laws.

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1. Information We Collect

We collect information in two ways:

  • Directly from you: your email address, when you subscribe to updates, contact us, or use our services.
  • Automatically: e.g. technical information like IP address, browser type, pages visited—collected through cookies or similar tools to help us improve the website experience.

2. Use of Information

We use your information to:

  • Respond to queries or requests;
  • Provide updates, if you've subscribed;
  • Improve our services and website experience;
  • Comply with legal obligations or enforce our rights.

We do not sell or share your personal data with unaffiliated third parties for marketing purposes without your explicit consent.

3. Consent

By interacting with this website, the Data Principal consents to the use of their information in accordance with this Privacy Policy. The Data Principal agrees that MetaBoard does not require any further or additional consent to process their information for legal compliance or to exercise specific rights under law.

4. Information Sharing and Disclosure

We may disclose Data Principal information to:

  • Our employees, advisers, agents, suppliers, or subcontractors when necessary for delivering services or fulfilling the purposes set out in this Policy;
  • Affiliated entities, subsidiaries, or business partners, where relevant and lawful;
  • Legal authorities if required by law or in connection with legal proceedings or obligations;
  • Fraud prevention or enforce policies;
  • Any third party involved in a merger, acquisition, or potential sale of assets.

We do not share personal information with third parties except as outlined above or when required by law.

5. Transfer of Information Outside India

Unless specified otherwise, we store and process data within India. In some cases, we may need to transfer data outside India for lawful processing. Any such cross-border transfer will comply with the Digital Personal Data Protection Act, 2023. Where required, we will implement appropriate safeguards, including:

  • Security due diligence on international vendors;
  • Contractual clauses requiring equivalent data protection standards.

6. Data Security

We are committed to safeguarding personal information and use industry-standard security protocols, including encryption, access control, and secure storage. We comply with the Digital Personal Data Protection Act, 2023, Information Technology Act, 2000, and applicable data security rules.

In case of a data breach, we will take appropriate remedial action, including notifying affected parties as per legal requirements.

7. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

We may anonymise data for analytical or research purposes. Once anonymised, such data is no longer linked to the Data Principal and may be retained indefinitely.

8. Deletion of Information

You may request deletion of your personal data by writing to us at [email protected]. We will assess and comply with such requests in accordance with law. Some information may be retained for legal or operational purposes, or stored in secure backups where immediate deletion isn't technically feasible. By requesting deletion, the Data Principal acknowledges that MetaBoard® may not be able to continue offering services and waives any claims arising from such consequences.

9. Withdrawal of Consent

Data Principals may withdraw consent at any time by contacting us. However, this may impact our ability to offer services. By withdrawing consent, the Data Principal agrees that MetaBoard® shall not be held liable for any resulting service disruptions.

10. Review of Information

You may request access to, or correction of, your information at any time. We will comply with such requests in accordance with applicable laws.

11. Cookies

We use cookies to personalise your experience, analyse site traffic, and improve services. You can manage cookie preferences through your browser settings. Disabling cookies may impact site performance.

12. External Links

Our website may contain links to third-party sites. This Policy does not apply to those sites, and we are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our website implies acceptance of any updates.

14. Grievance Officer

In accordance with applicable law, the contact details of our Grievance Officer are:

Metarion Knowledge Solutions Private Limited

This Policy was last updated on April 14, 2025.

Questions About Your Privacy?

Our team is committed to transparency and protecting your data. Contact us for any privacy-related questions or to exercise your data rights.